CUSTOMER SUPPORT

Help should be
easy to reach.

For existing projects, website questions and practical support, start with one clear message.

YOUR DIRECT CONTACT

Tell us what happened.

Include your project or business name, the page address if relevant and what you were trying to do. A description of any error helps us investigate.

Open a support enquiry

Support availability and response arrangements follow your agreed project terms. This is not a 24-hour or emergency service.

A useful support message includes

  • Your business or project name
  • The page address and a clear description
  • When the issue started and which device you used
  • What you expected and what happened instead
Keep account access safe.

Never email passwords, payment details or security codes. We will agree a suitable access method if one is needed.

OTHER WAYS WE CAN HELP

Let’s keep
things moving.

I cannot use part of this website.

Email majidworks111@gmail.com with the page address and the problem. We can discuss another way to access the information.

Can I change my project scope?

Contact us with the proposed change. We will explain any effect on the price or timing before additional work begins.

Where should I raise a concern?

Email majidworks111@gmail.com and explain what you would like reviewed. Include the project reference if you have one.